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Frequently asked questions

FAQ

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Can’t find the answer you’re looking for?

No problem — our customer support team is here to help. Just send us an email at support@jettiq.com and we’ll get back to you as soon as possible.

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Are your products suitable for carry-on luggage?

Yes! Most of our bags and organizers are designed to meet international airline carry-on size standards and fit under the seat or in overhead bins.

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Are your products waterproof or water-resistant?

Many of our travel bags are made with water-resistant materials like Oxford or nylon to protect your belongings from rain or spills. Check each product description for details.

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Can I return my order if I'm not satisfied?

Yes, we offer a 90-day money-back guarantee on all purchases. No risk, no hassle.

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Do you offer international shipping?

At this time, we ship exclusively to the Big 5 countries: the United States, United Kingdom, Canada, Australia, and New Zealand. Estimated delivery times and shipping details are clearly stated in each product description for your convenience.

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What makes your products different from other travel gear?

We focus on smart, space-saving designs with features like compression, security, and water protection — so you can travel worry-free.